Privacy policy

Nordic ID Privacy Policy

The privacy and security of our customers, suppliers, employees and web site visitors are of the highest importance and Nordic ID is committed to protecting the data you share with us.
This Nordic ID Privacy Policy describes how Nordic ID Group collect, process and disclose data including personally identifiable information (“Personal Information”) obtained through Nordic ID websites and other methods. By using the Sites or submitting any Personal Information to Nordic ID, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

What information we collect

We collect and process personal data about you when you interact with us and our products and when you purchase goods and services from us. The data Nordic ID collects can include the following:


The first time you visit one of the Nordic ID websites you will automatically receive one or more cookies. A cookie is a small text file stored in your web browser (Firefox, Chrome, Safari, Edge, Internet Explorer, etc.) that registers you as a unique user. Cookies make it easier to use the internet because the website can use a cookie to remember information about your preferences meaning that you do not constantly have to start over.

Cookies help to tell Nordic ID about your visit. No personally identifiable information is collected by the cookies, and they are only used for the statistical collection of data like visits and page hits. To determine who is visiting the NORDIC ID website we use cookies to make demographic and user-related statistics. We collect information about how much time you spend on the website, which pages you read, if you have visited us before, which browser and operating system you are using, and so on.

GA mainly uses first-party cookies to report on visitor interactions on the Website. GAs’ cookies store IP addresses but we cannot link those addresses to any individual or path through the Website. Google uses the cookies to get information and assess visitors’ use of the Website in the form of statistical reports that we can access. The GAs’ code is incorporated into the Website’s code, which means that our site serves the cookies, but Google has access to the cookies. GAs’ terms require us to reproduce the following wording in this Policy:

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

The cookies that are sent to you will be stored on your equipment for varying number of months counting from the last time you visited the NORDIC ID websites. Each time you revisit the site, the period is extended. These cookies are automatically deleted after they expire. You can read below about how you can delete these cookies.

If you do not wish to receive cookies, you can block all cookies, delete existing cookies from your hard drive or receive a warning before a cookie is stored. 

Here is a guide on how to disable cookies: 


Name and contact data

Contact information, collected through the website or through other means, that may include name and salutation, job title, physical address, time zone, telephone number (including work or home office, mobile, and fax numbers), e-mail address, and other contact information. Nordic ID also collects marketing contacts (phone, email, postal mail, fax), name and nature of your business, language preference, and delivery and order fulfillment information and/or any other information you provide.

Employee information

Contact information including name, personal email address, home address and personal contact numbers. Date of birth, bank details and social security number, job history & other information contained in your CV, passport in formation for travel purposes, and/or any other information relevant to the selection process.

Purpose of processing personal data

Nordic ID process personal data for the following purposes:

  • In order to fulfil a contract with you, for example, to process transactions for the sale and support you purchase from us or enter into an agreement to provide or receive services. This can include communication, payment receiving/making, identity verification, providing customer services and arranging delivery or supply of products/services. 
  • Subject to the requirements of applicable law and regulations and also in accordance with our legitimate interests in protecting Nordic ID’s legitimate business interests and legal rights.
  • Recruitment and employment purposes.
  • Direct marketing and product information in relation to relevant products and services can be send to you. You always have opportunity to opt-out. 

Sharing personal data

Your personal data can be shared with our subsidiaries for processing in case of inter-group administration, to deliver products or services, or repair and support tasks. 

In addition, we may share your personal data with certain third parties:

  • our suppliers, business partners and sub-contractors.
  • professional advisors such as auditors or legal and financial advisors.

Nordic ID may also share your personal data with third parties service providers who may provide products and services to our customers, who process data on behalf of Nordic ID. These third parties include, but are not limited to, providers of product maintenance & repair services, distributors, and identity checking. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information in compliance with all applicable privacy and data protection laws.

Your personal data can be shared with government authorities and/or law enforcement officials if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws. Nordic ID may also share your personal data to detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of our Internet Sites, Apps, products or services. In case of this type of an event to occur, Nordic ID will take appropriate steps to protect your personal data.

How long your personal data is kept

Your personal information is not kept any longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. Nordic ID is also required to retain certain information as required by law or other regulatory requirements, fraud prevention, disputes resolving, or enforce our terms and conditions.

Your information is kept for the length of our contractual relationship and after that for a period no longer than required in accordance with any legal requirements. In case you have given us consent to contact you, we will only retain your personal information until you unsubscribe from our communications or during the time you interact with us and our content.

How your personal data is stored

Nordic ID collected personal information is stored securely in our facilities and hosting servers in databases. These databases include, but are not limited to, CRM database, ERP database, marketing automation system or RMA portal.

Your personal data rights

You have the right to request information concerning your personal data hold by Nordic ID. You have the right to request us to stop processing your personal information and you can withdraw your given consent for data processing at any time. You also have the right to request for your personal information to be erased from us if it is no longer needed for any use or if Nordic ID have mishandled your personal data. In case of inaccurate information, you can notify Nordic ID to correct this information.

Changes to the processing of personal data

The rapid development of the Internet means that changes in our processing of personal data may be necessary. We reserve the right to update and amend this privacy policy and we will revise the “last updated” date at the bottom.

In case of substantial changes, we will publish these changes on our website or may contact you directly with more information. 

Please do revisit this policy each time you consider giving your personal data to Nordic ID

If you would like to contact us to exercise your rights or contact us regarding handling of your personal data, please contact us

Joensuunkatu 7
FI- 24100 Salo

Phone: +358 2 727 7700