Warranty and repairs
service dispatch form
Please send device(s) and the Service Dispatch form to the following address:
Nordic ID HQ Service
24100 Salo Finland
Customers are responsible of cost generated from shipping device(s) to the Nordic ID service centre.
Inspection fee won’t be invoiced in case cost estimate is accepted and repair is performed
Nordic ID software applications and the latest version of our firmwares can be found here: https://www.nordicid.com/support/downloads/
You can also find very interesting application notes about specific topics:
- Smart Readers https://github.com/NordicID/ar8x_samples/tree/master/docs
- NUR API https://github.com/NordicID/nur_sdk/tree/master/dotnet/docs
- NUR modules https://github.com/NordicID/nur_sdk/tree/master/docs
- NUR protocol https://github.com/NordicID/nur_sdk/tree/master/embedded
Since the Nordic ID devices can only be accessed using the NUR API or NUR protocol to communicate with them, Nordic ID created Norma to provide also LLRP communication for the reader. Norma is available for free as an embedded app on Nordic ID Smart Readers and as a software application for Windows OS.
Norma acts as a translator proxy between the LLRP clients (your middleware or software) and the Nordic ID RFID readers i.e. it translates the LLRP communication to NUR protocol and vice versa. This way LLRP clients can access the reader.
Nordic ID FR22
Nordic ID FR22 has SMA-RP (reverse polarization) ports. They look almost identical than SMA ports, but they are different to the ports used for WLAN, Bluetooth and 4G (all these are SMA), so that there is no possibility of plugging a wrong cable to the wrong port. Nordic ID can also supply cables with SMA-RP connectors.
Extension modules and kits
Compatibility with other Nordic ID fixed readers